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communications strategy: Strategy & resources

The “S” in OASIS. Automate the routine, hand-craft the story.

Principles

  1. Automate the routine. Event listings, job posts, weekly summaries: automated. Hand-craft goes into stories, impact narratives, tailored campaigns.
  2. Lead with the audience. Publish where they are, not where we wish they were.
  3. Privacy & inclusion are first-order constraints. Mastodon, Bluesky, MailerLite in. Twitter/X, MailChimp out.
  4. Expert voices over corporate voices. Amplify a member; don’t issue a Node statement.
  5. Names go on things. Contribution is always attributed.

People

Resource What they do
EI Communications team Support for institutional press releases, materials and tools (e.g camera equipment)
Node Coordination Office Majority of their time on facilitating, organising, and coordinating comms activities
Member-organisation staff Considerable in-kind volunteered time across the consortium to disseminate information

Channels

Three groupings: what we run, what we show up at, and one-to-one outreach.

Channels we run

Operational and broadcast channels ELIXIR-UK manages directly.

Channel Purpose Primary audience
Website Long-form, evergreen, SEO. Google Analytics tracked All – discovery point
Weekly Brief (MailerLite) Short-form signal: what’s coming, opportunities, calls. Subscriptions also auto-feed the relevant Google Group via script Members, potential members, end-users
Monthly Brief (MailerLite) Longer recap: highlights from the month, impact stories, deeper articles Members, potential members, end-users
ELIXIR-UK Slack workspace Operational and community conversation Active members
Google Calendar (business workspace) Meeting invites for clubs, working groups, All Hands Members + subscribed non-members
Google Groups Auto-populated from MailerLite – used to send Calendar invites and topic-specific mail Subscribers per club / working group
Steering Committee mailing list Important updates, private meetings Steering Committee
Management Committee mailing list Important updates, private meetings Management Committee
LinkedIn Institutional credibility Funders, leaders
Bluesky Research-community migration target Researchers
YouTube Event recordings Active members, end-users, other Nodes
Annual National All Hands Direct, high-engagement community moment All members + invited guests
Monthly club calls Topic-specific community sessions Subscribers per club

Forums we show up at

Hub-level and shared spaces we don’t run but need to be visible in.

Forum What it is What we use it for
Programme TC Monthly ELIXIR Node leads call. UK round at the start of the agenda Surfacing UK updates to other Nodes and the Hub
ELIXIR Europe Slack Hub-run Slack where much of the cross-Node work happens Presence in cross-Node conversations
ELIXIR Europe All Hands Annual Europe-wide meeting Showcasing UK contributions, networking
ELIXIR Weekly Brief (Hub newsletter) Sent every Monday to ELIXIR consortium members. Items submitted to info@elixir-europe.org Reaching the wider ELIXIR consortium
News on elixir-europe.org Hub-edited news (one story every ~2 weeks). UK can submit; Hub retains editorial control High-profile UK activity reaching the full ELIXIR audience

One-to-one strategic outreach

Personal email to named contacts at organisations and consortia whose work touches ours. Maintained as relationships, not a broadcast list. Examples:

  • UKRN (UK Reproducibility Network)
  • DCC (Digital Curation Centre)
  • Network+ projects
  • UK EuroBioimaging
  • Other UK and European research infrastructures

Channel principles

  • Don’t cross-post the same content unchanged. Each channel gets the right version.
  • Measure per-channel – see Evaluation.
  • Retire channels that no longer serve. Twitter/X and MailChimp out; LinkedIn, Bluesky and MailerLite in.
  • On social, we’re lax. Any mention of ELIXIR-UK by members, partners or community is a win. We don’t gate-keep what gets posted under the Node account – the bar is “is this on-brand and useful?”, not “is this important enough?”.
  • Reuse the MailerLite templates. MailerLite holds ready-made templates for the Weekly Brief, Monthly Brief and other campaign types. Start from the template, don’t rebuild.

Content pillars × audience

A working matrix for designing content. Three goals × five career-stage / external segments. Use this when planning what to publish for whom.

  Students, PhD Early career & core data staff Senior researchers, data leads External stakeholders Funders
Belonging Jobs, training offers via events page + newsletter automations Specialised training, communities, Fellowships; profiles on site Community leadership, project funding; profiles on site
Trust & prestige Training provider, source of knowledge Career development via Fellowship and groups Project results, articles, publications Project results, articles, publications Impact reports, articles, impact dashboard
Engagement Personal stories, career trajectories – blogs, social Stories, quizzes, Slack, social recognitions Stories, successes in meetings/projects Collaborator events, resources Policy influence, long-term impact – social, reports, media

Empty cells are deliberate: external stakeholders and funders are audiences, not community – we don’t build belonging content for them.

How UK content reaches Hub channels

The ELIXIR Hub runs its own channels – the Weekly Brief, news on elixir-europe.org, the Hub social accounts. UK content reaches these via the Hub Communications Strategy v2.1 submission flow: items go to info@elixir-europe.org, the Hub retains editorial control. Programme TC, the ELIXIR Communications Group and the ELIXIR Europe Slack are the working forums where UK comms staff stay aligned with Hub plans.

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